Last updated: December 2024
getfoundbychatgpt ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our AI visibility review services.
1. Information We Collect
We collect information you provide directly to us:
- Contact information: Name, email address, phone number
- Business information: Company name, website URL, industry
- Payment information: Processed securely through our payment provider (we do not store card details)
- Communications: Any messages you send us or notes from our walkthrough calls
2. How We Use Your Information
We use your information to:
- Conduct your AI visibility audit across ChatGPT, Gemini, Perplexity, and Claude
- Prepare your personalised review report and action plan
- Schedule and conduct your walkthrough call
- Respond to your enquiries and provide customer support
- Send service updates and, with your consent, occasional insights about AI visibility
3. Information Sharing
We do not sell your personal information. We may share data only with:
- Service providers: Payment processors, scheduling tools, and email services that help us deliver our service
- Legal requirements: When required by law or to protect our rights
4. Data Retention
We retain your review materials and contact information for 2 years after your last interaction, allowing you to reference your audit and track progress. You can request deletion at any time.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
6. Cookies
We use essential cookies to make our website function properly. We do not use tracking or advertising cookies.
7. Contact Us
For any privacy-related questions or to exercise your rights, contact us at: hello@getfoundbychatgpt.com
getfoundbychatgpt · United Kingdom