What is AI visibility?
AI visibility is how prominently your business appears when people ask ChatGPT, Claude, or Perplexity for recommendations. It's the emerging equivalent of SEO for AI assistants.
AI visibility refers to how well AI assistants like ChatGPT, Claude, Gemini, and Perplexity understand your business and recommend it to users. When someone asks an AI "What's the best plumber in Manchester?" or "Can you recommend an accountant for my small business?", AI visibility determines whether your business gets mentioned.
Unlike traditional SEO where you compete for rankings on a page of 10+ results, AI visibility is winner-takes-most. AI assistants typically recommend only 1-3 businesses, and if yours isn't included, potential customers never know you exist.
AI visibility depends on several factors: • How clearly your website explains what you do and who you serve • Structured data (schema markup) that helps AI parse your content • Trust signals like reviews, testimonials, and authoritative mentions • Whether your content directly answers the questions customers ask • Your overall online reputation across multiple platforms
Most businesses (87%) are currently invisible to AI search. This creates a significant first-mover advantage for those who optimise now.