How to Optimise Your Website for AI Assistants

    A technical guide to making your website more understandable and recommendable by ChatGPT, Claude, Gemini, and other AI tools.

    Alex Rapier

    AI Visibility Consultant · 10+ years in tech

    December 20249 min read

    Your website is often the primary source of truth about your business. If AI assistants can't understand it—or worse, misunderstand it—you won't get recommended. Here's how to optimise your site for AI visibility.

    1. Nail Your Homepage Messaging

    Your homepage should answer three questions within the first few seconds:

    • What do you do? — Be specific, not clever
    • Who do you serve? — Define your ideal customer
    • What makes you different? — Your unique value proposition

    ❌ Vague:

    "We deliver innovative solutions that empower businesses to achieve their full potential."

    ✅ Clear:

    "We're a web design agency for law firms. We build websites that generate leads and establish credibility with potential clients."

    AI needs clarity to match you with relevant queries. If it can't quickly understand what you do, it won't recommend you.

    2. Create a Comprehensive About Page

    Your About page is often where AI learns the most about your business. Include:

    • Company history: When you started, how you've grown
    • Mission and values: What drives your business
    • Team information: Key people and their expertise
    • Location: Where you're based and areas you serve
    • Credentials: Certifications, awards, notable clients

    3. Use Structured Data (Schema Markup)

    Structured data helps AI parse your website's information accurately. Key schema types to implement:

    • Organization: Company name, logo, contact info, social profiles
    • LocalBusiness: Address, opening hours, service area (for local businesses)
    • Product/Service: What you offer with descriptions and pricing
    • Review: Customer ratings and testimonials
    • FAQ: Common questions and answers
    • Person: Key team members and their roles

    Example LocalBusiness Schema:

    {
      "@context": "https://schema.org",
      "@type": "LocalBusiness",
      "name": "Smith & Associates Law Firm",
      "description": "Family law specialists...",
      "address": {
        "@type": "PostalAddress",
        "streetAddress": "123 High Street",
        "addressLocality": "Manchester",
        "postalCode": "M1 1AA"
      },
      "telephone": "+44 161 123 4567",
      "priceRange": "££"
    }

    4. Build Clear Service/Product Pages

    Each service or product should have its own dedicated page with:

    • Clear, descriptive title (not just "Services")
    • Detailed explanation of what's included
    • Who it's for and what problems it solves
    • Pricing or pricing guidance
    • Social proof (testimonials, case studies)
    • Clear call-to-action

    5. Maintain Consistent NAP Information

    NAP stands for Name, Address, Phone number. This information should be:

    • Identical everywhere: On your website, Google Business Profile, directories, social media
    • Easy to find: In your footer, contact page, and About page
    • Properly formatted: Use consistent formatting for addresses and phone numbers

    Inconsistencies confuse AI and can hurt your local visibility.

    6. Create FAQ Content

    AI assistants are trained on question-and-answer patterns. A comprehensive FAQ section helps:

    • Answer questions your customers actually ask
    • Use natural language, not marketing speak
    • Implement FAQ schema markup
    • Cover topics like pricing, process, timelines, and guarantees

    7. Showcase Social Proof

    AI weighs credibility signals heavily. Make your social proof visible:

    • Testimonials: Real quotes from real customers with names and companies
    • Case studies: Detailed examples of client success
    • Client logos: Notable companies you've worked with
    • Review aggregation: Display ratings from Google, Trustpilot, etc.
    • Awards and certifications: Industry recognition

    8. Optimise for Clarity, Not Just Keywords

    Traditional SEO focuses on keywords. AI visibility requires clarity:

    • Use straightforward language over industry jargon
    • Break up content with clear headings
    • Lead with the most important information
    • Be specific about locations, industries, and specialties

    9. Technical Foundations

    Ensure your site is technically sound:

    • Fast loading: Slow sites may not be fully crawled
    • Mobile-friendly: Most AI training data comes from mobile-first indices
    • Accessible: Proper HTML structure, alt text, semantic markup
    • Secure: HTTPS is essential
    • Crawlable: Don't block important pages in robots.txt

    10. Keep Content Fresh

    While AI has knowledge cutoffs, fresh content signals an active, legitimate business:

    • Regularly update your blog or news section
    • Keep service pages current with latest offerings
    • Update copyright years and "last updated" dates
    • Add new testimonials and case studies

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    The Bottom Line

    Optimising for AI isn't about gaming a system—it's about being clear, credible, and genuinely helpful. The websites that perform best with AI are those that clearly communicate what they do, prove their authority with social proof, and make information easy to find and understand.

    Start with the basics: clear messaging, structured data, and comprehensive information about your business. Then layer in the advanced elements like FAQ content and detailed case studies. The investment pays dividends across both AI visibility and traditional SEO.

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